Shipping policy

Shipping Policy

Last updated: 04/12/2026

Thank you for shopping at Siaava (siaava.com). Below are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or holidays
  • If we experience a high volume of orders, shipments may be delayed by a few days
  • You will be notified via email if there is a significant delay in your order

Shipping Time & Delivery

Estimated delivery times vary depending on your location:

  • United States, Canada, Europe: 7–15 business days
  • Middle East (including Qatar): 8–18 business days
  • Rest of the World: 10–20 business days

Please note:

  • Delivery times are estimates and may vary due to customs, holidays, or courier delays
  • We are not responsible for delays caused by shipping carriers or customs clearance

Shipping Rates

  • We offer Free Shipping on most orders
  • Any applicable shipping charges will be calculated and displayed at checkout

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

  • Tracking information may take 2–5 days to update after shipment
  • You can track your order directly through the shipping carrier’s website

Customs, Duties & Taxes

Siaava is not responsible for any customs duties, taxes, or import fees applied to your order.

  • All fees imposed during or after shipping are the responsibility of the customer

Incorrect Address

Please ensure that your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer
  • If you notice an error, please contact us within 12 hours of placing your order

Lost or Stolen Packages

Siaava is not responsible for lost or stolen packages confirmed as delivered to the address provided.

If you experience an issue:

  • Please contact the shipping carrier directly
  • You may also contact us, and we will do our best to assist you

Delayed or Missing Orders

If your order has not arrived within the estimated delivery time, please contact us.

We will:

  • Investigate the issue with the shipping provider
  • Offer a solution such as reshipment or refund if applicable

Contact Us

If you have any questions about your shipment, please contact us:

Email: contactsiaava@gmail.com
Website: siaava.com

Thank you for shopping with Siaava